What's your Human-in-the-Loop / Score?
AI is making hiring decisions, denying loans, and flagging employees for termination — with no meaningful human oversight. Regulators are coming. Fines are real. We score your exposure before they do.
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What a real HITL Score actually looks like.
HITL Score · 0–100
Override behavior runs 34%, but cognitive load drags review time to 2.3s — a rubber stamp with a heartbeat.
40+ metrics across 6 dimensions.
What you see here is one facet. What your General Counsel will see is the whole instrument — bias-audit-grade, regulator-defensible, sealed.
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Charles Lew on what we're actually building.
"Ghosted by the Machine: When AI Decides You're Not Worth Interviewing."
How AI screening tools are rejecting qualified candidates at scale — with zero human review, zero accountability, and zero legal compliance. This piece — published in Forbes — is the conceptual backbone of HITL Score's methodology, and a starting point for understanding what your AI systems are actually doing on your behalf.
Read the full Forbes article →The cost of doing nothing is no longer theoretical.
Your AI is making decisions. Nobody's watching.
Ghosted by the Machine
Your AI screening tool rejected 10,000 applicants last month. How many did a human actually review? If the answer is "none" — and for most companies it is — you're already in violation.
The 2-Second "Review."
Average human review time for AI-generated hiring decisions: 2.3 seconds. That's not human-in-the-loop. That's a rubber stamp with a heartbeat. Regulators will see right through it.
The $35M Question.
EU AI Act: up to €35M per violation. NYC: $1,500 per violation per day. Colorado: AG enforcement plus private right of action. Illinois: $1,000 per violation. The fines stack. The lawsuits are coming.
It's not hypothetical. It's already happening.
Workday Class Action (2024)
Applicants filed a class action alleging Workday's AI screening tools discriminated based on race, age, and disability — rejecting qualified candidates at scale with no human review.
iTutorGroup EEOC Settlement
$365K settlement after the EEOC found iTutorGroup's AI recruiting software automatically rejected applicants over 55. The algorithm encoded age discrimination — and nobody was watching.
HireVue Facial Analysis
After backlash from AI researchers and civil rights groups, HireVue dropped facial analysis from its video interview AI. The reputational damage was already done.
Six dimensions. Forty metrics. One number that matters.
We don't check boxes. We measure whether your human oversight is real — or performance. Every score maps directly to active regulatory requirements.
The fines are real. The deadlines are now.
AI governance legislation is accelerating faster than any compliance framework in history. Here's what's already active.
The cost of doing nothing.
The Quiet Exposure
Your AI screening tool rejects 50,000 applicants. Zero bias audits. Zero HITL documentation. You don't know you're exposed because nobody's measuring. The liability accrues silently — $1,500/violation/day in NYC alone.
The Class Action
A rejected applicant files an EEOC complaint. Discovery reveals your AI had a 34% adverse impact on protected classes. Your "human in the loop" was a manager clicking "approve all" every morning. Plaintiffs' attorneys smell blood.
The Front Page
Reuters runs the story: "Company X used AI to screen out minority candidates for 3 years with no human oversight." Stock drops 12%. CHRO resigns. Congressional hearing subpoena arrives. Brand reputation — unrecoverable.
Built by practitioners who saw this coming.
HITL Score was authored by Charles Lew, Esq. — a Forbes Business Council member since 2018, faculty at Loyola Law School, and one of the first U.S. legal scholars to teach a course on Law & the Metaverse. The methodology has been refined across six dimensions and forty-plus compliance metrics, with regulatory mapping reviewed by practitioners who have argued AI compliance cases in active litigation.
Estimate your HITL Score in 60 seconds.
Answer 5 yes/no questions to get a rough estimate of where you stand. This isn't a substitute for a full assessment — but it'll tell you if you should be worried.
Five questions. One rough number.
Click yes/no for each. Final estimate updates live at the bottom.
This is a rough estimate. A full HITL Score assessment evaluates 40+ metrics across 6 dimensions and is regulator-defensible.
Get Full Score →Don't hire us. License the standard.
The HITL Score methodology is available for licensing by consulting firms, law firms, and GRC platforms who want to offer AI compliance scoring under their own brand.
Consulting Firms
Big 4 and management consultancies: add HITL Score to your AI advisory practice. Certified methodology, training, and co-branded deliverables. Scale AI governance across your client portfolio.
Inquire About Consulting License →Law Firms
Am Law 100 and boutique tech firms: offer HITL Score assessments as part of AI compliance engagements. Defensible methodology backed by regulatory mapping. Differentiate your practice.
Inquire About Firm License →GRC Platforms
Embed HITL Score directly into your governance, risk, and compliance software. API access, scoring engine integration, and continuous monitoring modules. Make HITL Score native to your platform.
Inquire About Platform License →From a single-system scan to enterprise-wide certification.
Whether you need a single AI system scored or organization-wide HITL certification, we scale to your risk profile.
- 2-hour consultation
- One AI workflow analyzed
- Risk exposure snapshot
- Priority remediation recs
- One AI system fully scored
- LL 144-compliant bias audit
- All 6 dimensions evaluated
- 30-day remediation roadmap
- Score certification letter
- All AI systems inventoried
- EU AI Act conformity mapping
- State-by-state matrix
- Board presentation package
- C-suite briefing
- Quarterly re-scoring
- Regulatory change tracking
- Pre-deployment scoring
- Dedicated compliance advisor
- Annual board briefing
Millions of people are being ghosted by machines — rejected by algorithms that no human ever reviewed, governed by laws that don't exist yet, with consequences that are already irreversible. The absence of accountability isn't a bug. It's the design. We built HITL Score to change that.
The fines are accruing. The lawsuits are being drafted. What's your score?
Free 30-minute exposure assessment. We'll tell you exactly how many of your AI systems are legally non-compliant, what your HITL Score is today, and what it'll cost to fix it — before a regulator tells you first.
No obligation. No spam. We respond within one business day. Confidentiality assured under attorney-client privilege upon engagement.
