Accessibility Statement for HITL Score

Last updated: 2026-09-21

Charles Lew is committed to ensuring digital accessibility for people of all abilities. We are continuously improving the user experience of hitlscore.com to apply the relevant accessibility standards.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, the standard cited in U.S. Department of Justice ADA Title II guidance and broadly accepted as the benchmark for private-sector websites.

Conformance levels:

• WCAG 2.1 Level A: ✅ Conformant, verified by automated and manual testing
• WCAG 2.1 Level AA: ✅ Conformant, verified by automated and manual testing
• WCAG 2.2 Level AA: 🟡 Substantially conformant. The criteria added in 2.2 (focus appearance, target size, dragging alternatives, consistent help, redundant entry, and accessible authentication) are being reviewed, and any gaps will be fixed. We will update this statement when that review is complete.
• Level AAA: 🟡 Partially conformant where reasonable

Accessibility Features Implemented

The Site is built with accessibility in mind:

• Semantic HTML: proper heading hierarchy, landmark regions, ARIA labels where appropriate
• Color contrast: text meets WCAG AA contrast ratios (4.5:1 for body text, 3:1 for large text)
• Keyboard navigation: all interactive elements are reachable via keyboard, with visible focus indicators
• Alternative text: meaningful alt attributes on all images; decorative images marked appropriately
• Form labels: all form fields have associated labels and clear error messages
• Reduced motion: animations respect the prefers-reduced-motion browser preference
• Screen reader compatibility: tested with VoiceOver (macOS/iOS) and NVDA (Windows)
• Resizable text: content remains readable when zoomed up to 200%
• No keyboard traps: focus can always be moved with Tab/Shift+Tab

Known Limitations

While we work hard to ensure accessibility, some content may not yet meet WCAG 2.2 AA conformance:

We are continuously auditing the Site for accessibility issues. As of the last review, no significant Level AA conformance gaps have been identified, but we welcome reports from users encountering barriers.

We are actively addressing these issues.

Compatibility

The Site is designed to be compatible with:

• Recent versions of Chrome, Firefox, Safari, and Edge on desktop
• Safari and Chrome on iOS / iPadOS
• Chrome and Firefox on Android
• Screen readers including VoiceOver, NVDA, JAWS, and TalkBack

Feedback and Assistance

If you encounter an accessibility barrier, or if you need information from this Site in an alternative format (large print, plain text, audio, etc.), please contact us:

• Email: charles@thelewfirm.com
• Response time: we commit to respond within 5 business days. This commitment applies to access requests, barrier reports, and alternative-format requests.

When reporting an issue, please include:

• The URL of the page where the issue occurred
• A description of the issue (what you were trying to do, what happened)
• Your assistive technology (if applicable): browser, screen reader, etc.

Enforcement

If you are not satisfied with our response to your accessibility feedback, you may file a complaint with the U.S. Department of Justice, Civil Rights Division.

This Accessibility Statement is reviewed and updated at least every 12 months, and any time the Site undergoes significant design changes.